Insights

What can you actually outsource to South Africa

Global BPO, South African BPO

What can you actually outsource to South Africa?

Does Outsourcing to South Africa comply with GDPR and POPIA

Does Outsourcing to South Africa comply with GDPR and POPIA?

How do you choose the right South African BPO provider

Global BPO, South African BPO

How to choose the right South African BPO provider?

Outsourcing to South Africa is more than just Cost Savings

Outsourcing to South Africa is more than just “Cost Savings”

Outsourcing Empathy and CX South Africa vs The Philippines

Customer Experience (CX), Global BPO

Outsourcing Empathy and CX – South Africa vs The Philippines

Insurance Claims Outsourcing Made to Matter

Insurance Claims Outsourcing, Made to Matter.

Broadband-Support-Outsourcing,-Made-to-Matter

South African BPO

Broadband Support Outsourcing that is Made to Matter.

Is South Africa telling the right BPO story Procera CEO

South African BPO, Thought Leadership

Is South Africa telling the right BPO story? | Procera CEO

UK-telco-brands outsource customer retention to-finally-cut-churn

Customer Retention, UK BPO

UK telco brands outsource customer retention to finally cut churn

Maintaining customer loyalty in a world of zero-click retail

Customer Experience (CX), Global BPO

Maintaining customer loyalty in a world of zero-click retail

Tinus-van-staden The Currency of Global Trust is Cybersecurity and Compliance

Cybersecurity, Global BPO

The Currency of Global Trust is Cybersecurity & Compliance.

Customer-Retention-beats-Acquisition-Here-is-the-Proof

Customer Retention, Global BPO

Customer Retention beats Acquisition. Here is the Proof.