Skip to main content
Skip to footer
Home
Our Story
Our Services
Customer Acquisition
Customer Service & Care
Order Management
Complaint Resolution
Loyalty & Upsell / Cross sell
Back Office Support
Customer Retention
Billing & Payments
Welcome Calls
Pre-delinquent Collections
Early Stage Debt
Late-Stage Debt
Customer Query Handling
Insights
Careers
Contact us
Home
Our Story
Our Services
Customer Acquisition
Customer Service & Care
Order Management
Complaint Resolution
Loyalty & Upsell / Cross sell
Back Office Support
Customer Retention
Early-Stage Debt
Billing & Payments
Third Party Recovery
Asset Based Recovery
Late-Stage Debt
Capital Solutions
Careers
Insights
Contact us
Category:
South African BPO
Ubuntu teaches the Global Business world about leadership.
10 March 2026
There's a South African word that's quietly changing how smart companies think about leadership. The word is Ubuntu, and it…
Born to Challenge – Resilience, growth & global reach.
27 January 2026
Bold moves beat safe bets. We built Procera to challenge what’s expected in BPO. For over 30 years, we’ve pushed…
Paul Swainson: What ‘Powered by Procera’ means for your BPO contact centre.
28 October 2025
Hello, I’m Paul Swainson, the Group Chief Growth Officer here at Procera. This month, as our featured ‘Pro’ and thought…
Soaring on wings with eagles. Procera.
11 June 2025
Procera believes in transparent communication and constant commitment to our clients. You might be seeing a lot of chatter out…
Top Outsourcing Trends For 2025 – Procera BPO
18 October 2024
Let’s take a look at emerging outsourcing trends in the UK this coming year of 2025, and what to expect.…
The Expert Guide to Outsourcing to South Africa | Procera
18 October 2024
Are you looking for a definitive guide to South African outsourcing for the UK? Well, you’ve come to the right…
South African Business Outsourcing Is Your Best BPO Solution
27 August 2024
South African business outsourcing is a leading solution and a leading destination for both global and UK businesses who are…