25 August 2026South Africa's internet service providers are being ranked on one thing above all else, how they treat a customer when…
21 July 2026AI is changing BPO, but South Africa's next competitive advantage may be human connection and trust. Procera Group CEO Andre…
10 March 2026There's a South African word that's quietly changing how smart companies think about leadership. The word is Ubuntu, and it…
27 January 2026Bold moves beat safe bets. We built Procera to challenge what’s expected in BPO. For over 30 years, we’ve pushed…
28 October 2025Hello, I’m Paul Swainson, the Group Chief Growth Officer here at Procera. This month, as our featured ‘Pro’ and thought…
11 June 2025Procera believes in transparent communication and constant commitment to our clients. You might be seeing a lot of chatter out…
18 October 2024Let’s take a look at emerging outsourcing trends in the UK this coming year of 2025, and what to expect.…
18 October 2024Are you looking for a definitive guide to South African outsourcing for the UK? Well, you’ve come to the right…
27 August 2024South African business outsourcing is a leading solution and a leading destination for both global and UK businesses who are…