The best BPO for Accounts Receivables Management
The best Accounts Receivables Management BPO in the US
Cash flow is an all-important concern for any US business. That goes without saying. So why does this matter? Well, monitoring and controlling money owed by customers that have purchased on credit will directly impact your cash flow. Having “good” Accounts Receivable Management (ARM) means you need to have the right set of policies and procedures in place to reduce the risk of bad debt to increase your business’ profitability.
Outsourcing ARM to get it done, the right way.
ARM done right, results in improved cash flow. Faster payment collections lead to increased liquidity. Bad debt is reduced by taking proactive measures to minimize the risk of customers falling behind on payments.
By choosing a trusted, experienced BPO provider like Procera to handle Accounts Receivable Management for your US business will result in a major difference in your company’s overall financial well-being.
There is a substantial cost saving when you outsource; you don’t have to have a full-time employee assigned to the role, or need to keep up with further skill training. You can also avoid the dreaded overhead costs of an in-house ARM team, including office space and equipment.
What aspects of ARM can be improved by outsourcing?
The advanced software tools that BPO providers like Procera use improve all aspects of the ARM process – starting with timely and accurate invoicing. A key responsibility in AR Management is generating and issuing invoices. Accurate and on-time invoicing reduces errors that can lead to payment delays or disputes.
BPO ARM offers a better follow-up with customers on overdue invoices, making sure that communications are professional and timely; as well as targeted, using advanced software analytics to be most effective for each individual customer. This reduces the likelihood of bad debts, improves your collection rates while reducing the challenging task of debt collection.
When it comes to the customer onboarding process, your BPO provider should have the right tools to perform credit checks, assess customers’ creditworthiness, and recommend affordable credit limits. Our proactive credit management reduces the risk of future defaults and ensures that your business maintains a balanced risk-reward ratio.
BPO providers should have the right skills and tools to handle payment reconciliation, identifying any discrepancies and resolving invoicing issues promptly. Our proven accuracy in managing payment systems and processes ensures that your accounts are always current and error-free.
Disputes over invoices can delay payments and strain customer relationships. BPO providers have experienced teams trained to handle disputes sensitively and professionally. They investigate discrepancies, provide supporting documentation, and work with customers to resolve issues quickly, maintaining good customer relations as well as ensuring that payments are not unnecessarily delayed.
The Procera difference.
Procera has over 33 years of trusted experience in the BPO sector, alongside highly-skilled staff and the latest software available. You will get the benefit of this advantage when you partner with us to manage your US business’ accounts receivables.
Our unprecedented team of experts will efficiently manage your accounts receivable, providing timely payments from your customers – maximizing your cash flow.
With a strong focus on successful credit management and collection strategies, we minimize risk for financial performance, allowing you to maintain strong relationships with your customers, all while safeguarding your bottom line.